Online Coaching: Communicating during the crisis | Training | DW | 18.11.2021
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Online Coaching: Communicating during the crisis

Communicating openly, accurately and with empathy is a skill you can learn. Our short online sessions show you how.

The coronavirus has caused uncertainty worldwide, highlighting the decisive role that communication plays in times of crisis.

Representatives from government offices, municipalities, health authorities, hospitals, schools, senior homes, scientific institutes and managers of various businesses/institutions now have a special responsibility to communicate a sense of certainty and transparency to their employees and the general public.                 

During a crisis, people expect reliable, clear and up-to-date information. Messages need to be accurate and easy to understand, especially in times when rumors and false reports are quickly spread via social media. 

Through short online sessions, our online formats show you how to inform your public in an open, reliable and empathetic way.



Please contact us for individual online coaching sessions


Upon request


Please ask us about special rates for members of the German Federation of Journalists (DJV), the Ver.di trade union, and the Federal Association of German Press Officers (Bundesverband der Kommunikatoren e.V. (BdKom)). We accept education vouchers (Bildungschecks).


Further information and registration

+49 228 429 3505